Annual Business & Sustainability
Report 2024

Corporate Intro

The Heinemann Family. We turn travel time into valuable time as the most human-centric company in global travel retail.

Future-Proofing the Business with Innovation, Diversification, and Strong Family Values

Co-CEOs Max Heinemann and Raoul Spanger reflect on the highs and lows of the past year, outlining how the Heinemann Group has positioned itself to become even more resilient and explaining what it takes to excite a new generation of travelers.

Read more Future-Proofing the Business with Innovation, Diversification, and Strong Family Values

Financial Highlights 2024

21%. Turnover increase from 3.6 billion euros to 4.3 billion euros.
Top Five Airport Locations: 1. Istanbul, 2. Tel Aviv, 3. Oslo, 4. Frankfurt, 5. Sydney
A strong global approach. Turnover by Regions: Europe 56%, Middle East Africa 33%, Asia Pacific 9%, Americas 2%
A continuously optimized assortment. Turnover by Categories: Liquor, Tobacco, Confectionery 46%; Beauty 42%; Fashion, Accessories 8%; Others 4%
On land, at sea, and in the air. Turnover by Channels: Airports 72%, Border Shops 8%, Cruise Ships & Ferries 6%, Airlines 3%, Special Channels 11% incl. the NOBILIS GROUP