Annual Business & Corporate Responsibility Report 2023

Corporate Intro

The Heinemann Family. We turn travel time into valuable time as the most human-centric company in global travel retail.

Photo of Co-CEO Max Heinemann and Co-CEO Raoul Spanger

Editorial from the CEOs

2023 was a very successful year both in terms of our business and the delivery of our group’s global goals. Together with our Heinemann teams and partners worldwide, we are actively shaping our industry for the successful future of travel retail.

Read more Editorial from the CEOs

Highlights 2023

Graphic showing that the turnover increased from 2.9 billion euros to 3.6. billion euros.
Photo of Gebr. Heinemann Sales Trainers Karim Moustafa and Jennifer Piper

Impressive Employees

9,111 employees in over 100 countries worldwide

Graphic showing turnover by regions: Europe 59%, Middle East Africa 31%, Asia Pacific 8%, Americas 2%
Graphic about the acquisition of 29 new wholesale clients, especially in Africa, Western Europe, and the inflight channel
Graphic showing turnover by channels: Airports 74%, Border Shop 8%, Cruise Ships & Ferries 7%, Airlines 3%, Special Channels 8%
Image: Gebr. Heinemann headquarters in Hamburg’s HafenCity
Image: Promotion for Hendrick’s Gin at Frankfurt Airport with five people chatting
Image: Promotion activity with three people talking and laughing
Image: Photo of Gebr. Heinemann Sales Trainers Karim Moustafa and Jennifer Piper
Image: A compass held in a hand shows the way towards the sun
Image: The interactive table at the Gebr. Heinemann museum